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We are a Domiciliary Care Agency looking for an Administration Assistant/Receptionist for a permanent position. You will be the first point of contact at the company and this role requires someone who has a range of skills with good IT experience and attention to detail. You will be required to work Monday to Friday (9:00am-5:00pm)
In addition to reception duties you will provide additional administration support to the Care Manager on a daily basis – predominantly HR related administration duties.
Main Responsibilities:
* Welcome and greet visitors to the premises in a professional and courteous way, ensuring the visitors book is signed by visitors.
* Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
* In addition to reception duties provide additional administration support to the Administration staff on a daily basis predominantly HR related administration duties.
* Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents.
* Organise internal meetings and ensure that any requirements have been actioned.
* Respond to any emergency situations as requested by Senior Staff.
Person Specification:
* Excellent customer service skills
* IT literacy – competent with the use of systems
* Previous telephone experience
* Professional telephone manner
* Knowledge of general administration
* Good communication skills
* Neat and well presented
* Excellent written and verbal English
