New Help To Speed Social Workers’ Response To Emergencies
Social workers at Dudley Metropolitan Borough Council are responding more quickly to emergencies after introducing electronic social care records for all new clients. Having all the information for a client in one record has enabled social workers to react to emergencies involving people under their care more quickly, said the West Midlands council. Electronic social care records were introduced with little disruption to social workers because existing business processes were largely left alone, the council said.
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