Gwent care home under threat of closure after report

A Gwent care home has been criticised by inspectors for serious issues of non compliance with regulations and the quality of life for people at the home.

The Gibraltar Care Village in Monmouth has been the subject of six Care and Social Services Inspectorate Wales (CSSIW) inspections over the last two years.

Following their latest unannounced inspection in September, the CSSIW cited several issues which caused concern. Among them were lack of fluids available to residents  despite temperatures reaching 30 degrees in the building.

They also saw staff ignoring a distressed resident who was sitting in a chair that was not supporting their posture in any therapeutic way and calling out ‘help me, help me.’

Other findings include significant gaps in medication administration records, a high number of falls recorded between June and August 2014 and concern over staffing levels at the 95-bed home.

Food was described as a ‘pale brown liquid’ and some people were ‘distressed and despondent’, with one shouting and banging objects. The inspectors saw little evidence of staff reassuring and supporting residents.

A spokesperson for CSSIW said: “CSSIW inspected Gibraltar Care Village in September 2014 and identified a number of serious issues of non compliance with regulations and the quality of life for people at the home.”

“The second inspection in November focused on these areas of non compliance, the report for this inspection is yet to be published.”

“We remain concerned about Gibraltar Care Village and are currently following our enforcement processes. We are working closely with the local authority and local health board to safeguard the care and safety of residents at the home which is remains our top priority.”

The home is run by PSP Healthcare Ltd which is connected to businessman Shrien Dewani who was cleared of arranging his wife’s murder while on honeymoon in South Africa.

Mr Dewani’s father Prakash is thought to be the majority owner, while his older brother Preyen, is the managing director.

The family owns two care villages and seven homes.