Samaritans poised for spike in calls as survey reveals extent of festive isolation

Samaritans has released new figures showing the extent of loneliness and isolation people feel over the festive period, with nearly a quarter (23.6%) believing problems feel worse at Christmas and 1 in 6 (17.3%) saying it’s the loneliest time of year.

The survey, of all ages, also reveals that 1 in 15 (6.8%) have often spent Christmas alone, and 1 in 25 (3.8%) of those questioned have said they are with friends and family, but really spent it alone.

The charity responded to nearly 200,000 calls for help over the festive period last year, and are seeing an increasing demand for their services, responding to more than 5.3 million calls for help last year.

Samaritans CEO Ruth Sutherland says, “For many the holiday period can be a thoroughly enjoyable time but, sadly, as our research shows, for a startling amount of people this is not always the case.  This time of year can bring up painful memories, or worsen difficult feelings often related to family or relationship issues, financial or health worries, to name just a few.  The pressure to be having a good time or comparing your life with someone else’s can be too much. Even with friends and family around you, that sense of being alone with difficult thoughts or feelings, can make it seem as if you have no one to turn to.” 

“The important thing to remember is that no one needs to feel alone this Christmas. Samaritans volunteers are there to listen round the clock, every day of the year.  We don’t judge and we don’t share what we’re told, we’re simply there to listen, provide emotional support and help people find a way through whatever’s getting to them.”

Samaritans relies almost entirely on donations to run its 201 branches and train more than 21,000 dedicated volunteers, without whom it could not operate its life-saving services for those who need them most. If you would like to support Samaritans, visit: http://www.samaritans.org/christmas