Middlesbrough Social Care Services Best In Country
ADULT social care services in Middlesbrough are the best in the country. The Commission for Social Care Inspectorate recently announced its star ratings for 150 adult social care authorities across the country.
Middlesbrough was one of only 24 councils to achieve excellent in both component parts of the inspection – how well it is delivering outcomes to service users and its capacity to improve.
Julia Rostron, Middlesbrough Council’s executive councillor for social care, told a meeting of the executive, that in the nine specific areas that the inspectors made their judgments, Middlesbrough scored an excellent in seven of them and a good in the other two.
She said in a telephone call the Commission for Social Care Inspectorate told Jan Douglas, Middlesbrough Council’s executive director for social care, that Middlesbrough was the best performing adult social care department in the country.
“It is down to the hard work, good will of staff, and good management,” said Cllr Rostron.
Middlesbrough Mayor Ray Mallon said that when he spoke to people it was very rare for him to get complaints about adult social care.
“It is not a surprise to me that social services in Middlesbrough have been voted best in the country – it has been coming for a number of years. It is down to the hard work of staff together with the management with some contribution from politicians over a long period of time that has resulted in this endorsement.
“We must not forget the contribution of our partner organisations and of members of the public who are carers or volunteers. They deserve every recognition,” said Mr Mallon.
Commenting on the council’s excellent three-star rating, Jan Douglas said the ratings were a testament both to the commitment of the council’s workforce and elected members and to the people who used the council’s services and their carers.
“They all give their time to work with us to identify what needs to be improved and how things need to change and help us to bring about those changes,” she said.
Hartlepool was also given three stars by the inspectors. Redcar and Cleveland and Stockton were each given a two-star rating.