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Service Manager
We are Eden Futures. We deliver exceptional support to people diagnosed with a learning or physical disability, acquired brain injury, autism or a mental illness.
We are looking to recruit a Service Manager within our Supported Living Services based in Coventry. As the Service Manager you will be responsible for providing clear and structured day to day leadership, and support to the local team to ensure the highest quality of service is delivered.
Successful candidates will be required to have an Enhanced DBS check prior to commencing employment.
Benefits Include:
Take your Birthday off plus 25 days holiday
Free DBS Check
Continuous Learning & Development opportunities – including access to bespoke training, Apprenticeships in Health & Social Care and Business and Leadership & Management
Opportunities to develop through Eden’s Aspire programmes such as our Leadership Development Programme
Health Cash Back and Pension Scheme
Eligible for £500 bonus through our refer a friend scheme (unlimited referrals)
Enhanced pay for maternity or paternity leave
Blue Light Discount Scheme
Eligibility for COSTCO membershipMain Responsibilities
Be vigilant and proactive in reporting any safeguarding concerns you may have about vulnerable individuals in your care
Proactively assist in seeking out new opportunities for growth and development of the service whilst protecting and safeguarding the Company’s values and culture
Ensure that all new team members are appropriately recruited into the Company and analyse initial training and development needs
Work in conjunction with the training team to ensure all staff receive the correct training
In conjunction with the management team, recruit and select new staff taking an active part in the interview process
Lead staff in enabling the service users to live fulfilling lives based around their individual needs and aspirations
Attend interviews for potential new packages of care and support as required with the senior management team
Ensure appropriate risk assessments are in place and implemented to safeguard the wellbeing of service users
Implement induction/assessment programmes for all new service users, in conjunction with the wider management team
Understand and promote a person centred and needs led approach to deliver a quality service which fully complies with the Eden philosophy, values, policies and procedures
Understand the wider implications of the business in relation to the commissioning process, audit and inspection (CQC etc.)
Always promote a professional image of the service and the Company.
Establish and maintain positive working relationships with key stakeholders i.e. Adult Social Care & Health, CCG’s etc
Ensure effective communication is established and maintained throughout the service and with external agencies, service users and their circle of support
Ensure effective partnership working with external training and provider / agencies (i.e. NAS, SaLT and psychology services)The Ideal Candidate
Strong supervisory skills with the ability to support and develop a team
Be qualified to a minimum standard of Level 2 in Health and Social Care
Ideally you will have previous experience in a Supported Living or Residential service
Experience of working with adults with Learning Disabilities or Mental Health conditions is preferable
Be willing to undertake further training or development (Health and Social Care Level 3 or 4 and Diploma in Management Level 5 if applicable)
Ability to work effectively in a fast paced, demanding role
