New adult care complaints process to be introduced
The Local Government Ombudsman (LGO) and the Care Quality Commission (CQC) have agreed new processes to transfer enquiries, saying that this will make it easier for the public to complain
Read MoreThe Local Government Ombudsman (LGO) and the Care Quality Commission (CQC) have agreed new processes to transfer enquiries, saying that this will make it easier for the public to complain
Read MoreThe inspectorate for healthcare and social care began consultation on proposals to change the way in which care services in England were regulated, inspected, and rated. Proposals included: the introduction
Read MoreStaffing levels at a care home in Oxfordshire could affect patient safety, an inspection has found. The Piggy Lane unit for adults with learning and physical disabilities in Bicester was
Read MoreThe Care Quality Commission (CQC) has announced it will inspect more community healthcare services. In plans unveiled last month, the watchdog said inspections would be carried out by larger teams
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