Complaints – Page 2 – Care Appointments

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Tag: Complaints

Northumberland Council told to review Children’s Services complaints procedure

By Iain MacDonald26th August 2014News England

Northumberland Council has been asked to improve its Children’s Services complaints procedure following an investigation by the Local Government Ombudsman (LGO). The LGO has issued a report into the council

New social services complaints process launched in Wales

By Iain MacDonald2nd August 2014News Wales

A new streamlined and citizen-centred local authority social services complaints and representations process comes into force in Wales. Deputy Minister for Social Services, Gwenda Thomas, has announced local authorities are