Telecare Co-ordinator (Fixed Term) – WDN05312 Full Time

Job Description

This is a fixed term post until 14/03/2026.

The community alarm service provide responsive and preventative support to approximately 2000 people living within West Dunbartonshire in their own homes, facilitated by community alarms and other technologies.

We are seeking a flexible and resilient individual to join our busy and dynamic frontline service to undertake a varied role as part of a close-knit team.

The post holder will work with the Care at Home Coordinator and other relevant staff within the section to continue to develop Telecare within the WDC Health and Social Care Partnership. They will identify and address the needs of vulnerable people and/or carers who are referred to the Telecare service. They will carry out Telecare/community alarm assessments when required and review the appropriateness and quality of service provided.

The post holder is responsible for inputting and overseeing subscriptions relating to Community Alarms and will carry out general office duties as required, including handling calls. The role includes involvement in the supervision of staff working within the Community Alarm Team including absence management and team meetings.

Requirements

This post is considered as Regulated Work with Adults under the Protection of Vulnerable Groups (Scotland) Act 2007 and as such membership with the PVG scheme is essential. Further details of this scheme can be found here.

Preferred applicants will be required to become members of the relevant PVG scheme, or undergo a PVG Scheme update check prior to a formal offer being made by West Dunbartonshire Council.

Responsibilities

The employment for which you are applying is excepted from the provisions of section 4(2) of the Rehabilitation of Offenders (Exceptions) Order 1975. Applicants are, therefore, not statutorily entitled to withhold information about convictions which for other purposes are “spent” under the provisions of the Act. In the event of employment any failure to disclose such convictions could result in dismissal or disciplinary action.

The Individual

WDC was voted one of the top ten flexible employers and prides itself in providing flexible working to support work life balance. In addition to this there are also additional benefits:

• Access to the Local Government pension scheme (LGPS) with an employer’s contribution of at least 19.3% and all associated benefits
• A minimum of 25 days annual leave, increasing a day each year up to 35 days as well as 8 fixed public holidays each year
• Access to employee wellbeing supports including occupational health & counselling if ever you need help and support

Now that you have read the role and what we have to offer, we would love to hear from you. Please use the application to tell us your experience, and why you are the candidate for this role.

For information about West Dunbartonshire Council please click on the following link and see why we are an employer of choice:

http://www.west-dunbarton.gov.uk/jobs-and-training/working-for-us/about-us/

More information on the benefits of working within West Dunbartonshire Council, can be found using the following link:

http://www.west-dunbarton.gov.uk/jobs-and-training/working-for-us/benefits-of-working-with-us/