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This is a hugely exciting time to be part of driving change in health and social care in Renfrewshire. As we look to the future, we see the opportunity to adapt and transform our services to ensure they meet the needs of local people in a sustainable way. This will also take place within a highly fluid and changing policy context which will require us to be flexible and agile to respond to changing demands and requirements.
To support this critical work, we are seeking to recruit a Senior Change and Improvement Officer, to support the HSCP in taking forward this agenda. The postholder will play a key role in working across the partnership to deliver best value within the resources we have available whilst identifying, designing and implementing complex change across the services we provide.
Reporting to the Strategic Lead and Improvement Manager, the post holder will be responsible for leading larger service reviews as part of the HSCP’s agreed programme of change activity to deliver innovative, cost effective, digitally-enabled and client-focused service delivery models and pathways. This will be aligned to the IJB’s refreshed Strategic Plan for 2025-27, which is currently in development. In addition, this post will have line management responsibilities for a team of Change and Improvement Officers as part of the overall Change and Improvement Team.
As the successful candidate, you will have experience of developing and delivering large programmes and projects, with a Project Management Qualification (e.g. PRINCE2; APMP or equivalent), and will be comfortable working with a range of stakeholders across sectors to design services which are fit for the future and improve outcomes for the people who use our services.
It is essential you have effective communication, negotiation, word processing, PowerPoint, and spreadsheet skills.
As a line manager, you will have experience of leading and influencing teams and colleagues. You will be able to evidence your ability to develop others and support the ongoing development of colleagues.
You will be able to motivate staff and stakeholders through the change process, gaining commitment to progress to ensure the timely and effective delivery of service changes and develop and sustain relationships with individuals at all levels in the organisation (both internal and external), including the ability to engage with senior stakeholders. You will also be comfortable with ambiguity and in navigating uncertain situations, reflecting the complexity resulting from current circumstances.
Knowledge of benefits management, including benefits identification, assessment and tracking is also essential.
If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post. If you would like further information in relation to the Disclosure Scotland checks, please visit www.disclosurescotland.co.uk
