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The Registered Manager is responsible for the day-to-day operational management of two residential units (a 3-bed and a 4-bed unit) for adults with learning disabilities, autism, and/or mental health needs. This role ensures the delivery of high-quality care and support in line with regulatory requirements, organisational policies, and best practice standards. The Registered Manager will provide leadership to the staff teams, ensuring that service users receive person-centred care in a safe, respectful, and empowering environment.
Key Responsibilities:1. Leadership & Management:
Lead and manage the day-to-day operations of both residential units, ensuring that all services are delivered in line with the company’s values, regulatory requirements, and policies.
Supervise, support, and mentor the staff teams across both units, ensuring they are motivated, well-trained, and delivering excellent care.
Conduct regular supervisions, team meetings, and appraisals for all staff members.
Ensure appropriate staffing levels are maintained at all times, working closely with HR to manage recruitment, retention, and staff welfare.
Provide strong leadership in the implementation of care plans, risk assessments, and care reviews.
2. Quality Assurance & Compliance:
Ensure that both units are compliant with the Care Quality Commission (CQC) regulations and other relevant legislation.
Take responsibility for preparing for and participating in CQC inspections and other external audits, ensuring action plans are developed and followed to address any issues raised.
Monitor the delivery of care to ensure it meets the required standards, making improvements where necessary.
Lead in safeguarding practices, ensuring the safety and well-being of all service users.
Manage kitchen activity and effective SFBB policies
3. Care Delivery:
Oversee the development and implementation of individual care plans tailored to the needs of each service user.
Ensure that all service users are treated with dignity and respect and that their rights, preferences, and choices are upheld.
Ensure that appropriate activities, therapies, and support services are provided to meet the physical, emotional, and social needs of service users.
Work with external professionals, such as healthcare providers, social workers, and other stakeholders, to ensure a holistic approach to care.
4. Financial & Resource Management:
Manage the budget for both residential units effectively, ensuring that services are delivered within financial constraints.
Ensure that resources (staff, equipment, and supplies) are used efficiently and effectively.
Report any financial issues or concerns to the Area Manager/Operations Manager promptly.
5. Staff Training & Development:
Ensure that all staff members receive appropriate training in areas such as safeguarding, health and safety, manual handling, first aid, and care planning.
Develop and implement a staff development plan, ensuring continuous professional development opportunities for the team.
Encourage a culture of learning and reflective practice to improve service delivery.
6. Communication & Reporting:
Maintain accurate and up-to-date records for all service users in line with the organisation’s policies and CQC requirements.
Ensure that all care plans, risk assessments, incident reports, and other documentation are completed to a high standard.
Report any significant incidents, accidents, or safeguarding concerns to the relevant authorities in a timely manner.
Foster positive communication with service users, families, staff, and external agencies.
7. Health & Safety:
Ensure that both residential units comply with health and safety regulations and that risk assessments are regularly reviewed and updated.
Take responsibility for ensuring that service users are supported to live in a safe, secure, and healthy environment.
Promote and ensure adherence to infection control and fire safety procedures.
Qualifications & Experience:
Essential:
Level 5 Diploma in Leadership for Health and Social Care or equivalent.
Significant experience in managing care homes or residential units, ideally with adults with learning disabilities, autism, and/or mental health needs.
In-depth knowledge of CQC regulations and the care standards framework.
Proven leadership and management skills.
Strong communication skills, both verbal and written.
Ability to work under pressure and make decisions based on the needs of service users.
Desirable:
Previous experience in managing both small and large residential settings.
Experience of working with people with complex care needs, including mental health and autism.
Knowledge of health and safety regulations and risk management.
Ability to develop and implement effective care strategies.
Personal Attributes:
Strong commitment to providing person-centred care.
Compassionate, patient, and empathetic approach to working with vulnerable individuals.
Ability to inspire and motivate a team.
Excellent problem-solving and decision-making skills.
A commitment to continuous professional development.
Flexible and adaptable to meet the changing needs of service users and the organisation
