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I am recruiting several CARING and PASSIONATE Female Key Support Workers on behalf of a fantastic service in the Cardiff area.
I am keen to speak with candidates who are dynamic, inquisitive, have a passion for rights, diversity and inclusion and provide holistic support for women experiencing multiple and complex needs. You will support women and children by providing them with an individually tailored support package.
This position is open to women only under the Equality Act 2010 pursuant to Schedule 9, Part 1. It is also subject to an Enhanced DBS check.
Salary: £25,000 – £27,000
Hours: 35 Hours per week (Monday to Friday)
Contract: Permanent
Shifts: Monday to Friday 09:00 to 17:00
Location: Cardiff
Benefits of the Female Key Support Worker role:
Generous Annual Leave Package 25 Days including Bank Holidays
Pension
Life Assurance
Employee Assistance Program – supports your health and well-being at home and work
Paid Company Sick Pay & Emergency Dependent Leave
Flexible working options
As a Female Key Support Worker, you will be responsible for the following:
Be the first point of contact for service users via phone, email, online chat, text and face-to-face
Identify and assess the risks and needs of service users
Provide immediate crisis intervention
Making detailed and accurate reports and ensuring the CRM is always updated
Signpost and support women and their families to various agencies, e.g. social services, the police, DWP, homelessness, education, housing, and cultural services
Promote the service
Undertake training and development to enhance your skills and knowledge
Requirements of a Female Key Support Worker:
Driving licence and access to own vehicle is essential
Have an understanding of the service users, including the impact on victims and their children
Understand child protection issues and how to effectively safeguard
Experience in engaging with external agencies
Have strong crisis management skills
Excellent IT and communication skills
Ability to provide practical and emotional support
Ability to manage own workload
Ability to work alone and as part of a team
If you want to make a real difference in lives click APPLY now
