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Job Advert
3 x 36 hours per week, permanent
The opportunity has arisen within West Lothian Council, Housing, Customer & Building Services for a dynamic, self-motivated and enthusiastic Community Estates Assistant to join our team to deliver a high quality service in respect of estate management services. This is an excellent opportunity to join our service following recent organisational changes, working in a new team.
This will include :-
Provision of estate management services; deal with minor boundary issues, garage/lock up sites, inspections of communal stairs/bin areas, gardens, participate environmental visual audits, community clear ups ensuring that issues are resolved in accordance with policy.
Co-ordination and implementation of gas and electric forced entries in line with procedure to ensure the council fulfils its statutory compliance duties.
Responsible and accountable for the implementation of relevant Housing Management policies and procedures and ensure compliance with current legislation, regulation and good practice.
Working with internal and external partners seeking appropriate solutions to assist and support our tenants in our community to sustain their tenancy in their neighbourhood.
Essential to have a Chartered Institute of Housing Level 2 qualification or equivalent, or recent relevant experience of working in a frontline customer focused environment.
Have highly developed communication skills, with the ability to communicate effectively at all levels.
Ability to record and report information accurately and concisely both verbally and in writing.
Work effectively under pressure with the ability to prioritise own workload.
Good knowledge of various IT packages.
Ability to Drive is essential and have access to Pool Vehicle as per Green Travel policy.
