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Job Description
Before applying for this job, it is important that you read the Applicant Guidance by clicking on this linkand the Job Profile attached. These explain the job role and the type of person we’re looking for. If you are new to the caring profession you should check to see if it is the career for you by going to http://www.aquestionofcare.org.ukand trying their interactive video challenge.
Location: Care at Home 1
Duration: Permanent. Full time
Job Purpose:
To carry out a range of administrative and clerical functions to support the service, who provide services which promote and protect the welfare of customers and deliver services that meet their needs.
Requirements
The post holder needs to hold as a minimum:
Protection of Vulnerable Groups Scheme Record (PVG) or willing to become registered.
ECDL or willingness to obtain
Responsibilities
The post holder needs to be able to demonstrate an understanding or experience of:
Assist in provision, preparation and collation of information maintaining all records, files and systems, including use of Salesforce/ Skedulo
• Use keyboard skills to ensure accurate Service User data is entered and maintained on our digital systems and Scheduling Software, including the use of Salesforce/ Skedulo.
• Analyse information and schedule activities in order to contribute to the smooth operation of the team they support, for example through management of team rotas to ensure that all weekly and monthly tasks are scheduled, including scheduling of visits to new and existing customers.
• To work to tight timescales.
• Handle petty cash and use financial systems such as Pecos and InfoSmart to raise orders and receipt invoices in a timely manner.
• Progress a set workload under the supervision of their line manager in order to ensure the smooth running of the service.
The Individual
Please see Job Profile for further details.
