Inspectors have ongoing concerns over Dumfries care home

A care home in Dumfries has been told it must make improvements after the quality of care and support it provided to residents was graded ‘weak’ by inspectors.

The Care Inspectorate carried out an inspection at Cargenholm Care Centre, a care service for older people in Dumfries, in December 2014.

It found that the quality of care and support provided was ‘weak,’ the second lowest possible grade.

In their most recent report, inspectors noted: “We have highlighted a number of areas of concerns around staff vacancies, staff practice and environmental issues, we have made a number of requirements and graded all quality themes as weak.

“We were disappointed to find in this inspection there were very poor levels of hygiene and cleanliness, particularly in service users’ own private space.”

They added: “We recognise that there is a considerable level of commitment needed from the provider and management team to ensure that the deficits identified at this inspection are addressed and positive outcomes are achieved.

“Through discussion and submission of an immediate action plan the management team conveyed an intention to make the required improvements.”

A spokesperson for the Care Inspectorate said: “We continue to have concerns about this service and are monitoring them closely to ensure they take action to meet the standards we expect.

“We will be inspecting again soon and if we are not satisfied that improvements are being made quickly on the areas we have highlighted, we will not hesitate to take further action.”

The inspection report is available here: http://cinsp.in/18poQSL