NISCC adopt new standards to support service users

The Northern Ireland Social Care Council (NISCC) has signed up to a new set of Regional PPI (Personal and Public Involvement) Standards which will ensure they continue to fully involve service users and carers in all areas of NISCC business activities.

The standards were established by the Public Health Agency (PHA), who worked in partnership with service users and carers and Health and Social Care organisations across Northern Ireland, including NISCC.

Through the Participation Partnership, service users and carers are supported through challenging, informing and influencing NISCC work to help develop a workforce that meets service users’ and carers’ needs.

The five standards support the key principle of people being involved and consulted on decisions which affect their health and social care. They are:

  • Leadership
  • Governance
  • Opportunities and support for involvement
  • Knowledge and skills
  • Outcomes and monitoring

The standards have been endorsed by the Department of Health, Social Services and Public Safety.

Health Minister Jim Wells said: “The standards will help the HSC system in the drive to achieve person-centred service. They will help embed PPI into the culture and practice of health and social care, so that it becomes the norm.”

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