CQC launches new equality and human rights scheme

Our equality and human rights scheme promotes a culture of care, putting individuals at the heart of health and social care services. We believe human rights should be at the centre of everything we do.

Emphasising people’s rights and entitlements, as opposed to their needs and requirements, the scheme will guide our work as a regulator. Through the new registration system, we have a real opportunity to focus on outcomes for people rather than processes and inputs. We believe quality care will maintain and protect people’s rights and promote equality.

We have the same expections of ourselves as we do of those we regulate, and our aim is to create an environment where our staff are valued, involved, supported and feel safe from discrimination.

Developed over our first year of operation, the scheme will cover the three years until March 2013 but will be constantly reviewed monitored and updated as we receive evidence from people who use services, carers and our stakeholders.