Inspectors cancel registration of care home in north Manchester

The Care Quality Commission has taken enforcement action to cancel the registration of Viewpark Care Home and are now no longer legally allowed to provide care at their service in Moston Lane, Moston, Manchester.

Inspectors visited the home in November 2016 and found residents were at risk of serious harm, three subsequent unannounced inspections took place throughout 2017 and 2018 to check if improvements had been put in place.

The provider failed to sustain improvements and people living in the service were placed at risk. The home was rated Inadequate at each inspection and the provider was also fined £1250 for failing to notify CQC of a serious injury.

Inspectors worked closely with Manchester City Council who supported the safe relocation of the home’s 12 residents prior to CQC’s action and its closure. The decision to remove the provider’s registration was completed on 17 September 2018.

Debbie Westhead, CQC’s Deputy Chief Inspector for Adult Social Care said: “The provider was given every chance to improve the service and provide high quality consistent care. On serval occasions we found the home putting people at risk by not taking the advice from health care professionals. We also had serious concerns over the management and leadership of the service.

“Taking enforcement action of this nature is not something we take lightly, nevertheless the safe care and treatment of people using services is our highest priority and they deserve safe, effective high-quality care.

“We appreciate this action will have caused stress and worry for the families and for those involved, but our priority will always be to ensure consistently safe, effective and responsive care for people living in services.”

A full history of CQC’s findings is available at: https://www.cqc.org.uk/location/1-118097737

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