Trip Advisor style review site for Gwent care homes

Residents of care homes and their families will be able to review the quality of care in a pioneering new scheme to improve standards of care in homes across Gwent.
 
‘Think About Me: Good Care Guide’ is officially launched today at a ceremony at the Christchurch Centre in Newport where the Minister, Mark Drakeford will also be meeting care home providers and families of those in a Care Home.

The idea for the scheme was originally driven by relatives of older people already living in care homes sharing their feelings with a volunteer service called Care Home ‘Ask and Talk’ (C.H.A.aT).  They partnered with Good Care Guide, the well-established Trip Advisor style website for the care industry, to facilitate the scheme and make it easy for families to review and research specific care homes online.

Now families across the region will be able to leave feedback on a home at the click of a button and those looking for care will be able to make an informed decision based on others’ reviews.
 
Tanya Strange, Divisional Nurse Primary Care and Networks says: “Residents and relatives will be able to leave feedback about the home and this will enable providers to respond quickly to that feedback.  Lots of organisations with an interest in care homes have come together to develop this initiative where people can review care through the eyes of those living there and make informed decisions.”
 
The nine month pilot scheme is funded by the Health Technology Challenge Wales Awards with the hope that the scheme will be expanded across Wales.  

Andy Major, Director of Good Care Guide says: “Finding care for a loved one can be a real minefield, so having a one-stop shop to turn to where families and friends have already given their genuine views on something is invaluable.  This pilot will give older people and their families more of a say about the care they receive.  It will highlight to care homes where they can make improvements, whilst also letting them celebrate that which they already do well.”
 
The aim of the scheme is to improve the quality and perceptions of eldercare provision in Gwent, as well as increasing much-needed transparency across the sector.  The scheme has already seen 78 local nursing and residential homes sign up. 

Visit the website here: www.goodcareguide.co.uk/thinkaboutme