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Lettings Officer Temporary Contract
£18£21 per hour (via umbrella)
Hybrid Working MondayFriday
2-Month Contract with Potential for Extension
I am recruiting on behalf of my client for a Lettings Officer to join their team. This is a fantastic opportunity to contribute to a vital housing service while enjoying the flexibility of hybrid working.
Key Responsibilities:
Deliver a customer-focused lettings service, ensuring high tenant satisfaction and addressing the needs of vulnerable service users.
Manage empty properties efficiently to minimise rental income loss and maintain sustainable tenancies.
Implement the Allocations Policy and procedures to match customer choice with available housing, supporting diverse and vulnerable communities.
Conduct property visits, including sign-ups, pre-termination inspections, accompanied viewings, and transfer inspections.
Handle enquiries from agencies, partners, and customers, providing accurate advice on housing options and the HomeLink scheme.
Build and maintain strong working relationships with internal teams and external partners, including estate management, repairs, and rents teams.
What We're Looking For:
Proven experience as a Lettings Officer or in a similar housing management role.
Knowledge of allocations, lettings, and property management processes.
Strong communication and customer service skills, with the ability to support vulnerable service users.
Proactive and organised approach to managing empty properties and lettings.
Ability to collaborate effectively with various stakeholders.
If this Lettings Officer role is of interest, give Tiyana a call on (phone number removed) or email (url removed)
