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Job Title: Service Manager
Location: Harrogate
Salary: £32,000 per annum
Shifts: Full-time, 37.5 hours per week (varied hours between Monday and Sunday)
About Amber Mace
Amber Mace is one of the largest providers of adult social care, committed to supporting individuals with learning disabilities and mental health conditions. We pride ourselves on our values of passion, kindness, and resilience, which are central to our approach and the care we provide. We are recognized as one of the best organizations to work for by The Sunday Times Best Places to Work 2024.
Role Overview
As a Service Manager, you will report to the Area Manager and ensure consistent, high-quality care across the services you oversee. You’ll empower adults with various needs, including learning disabilities and autism, to lead fulfilling lives in a supportive environment. Your responsibilities will include:
– Supporting your team to deliver excellent care and adhere to our Quality Framework.
– Creating a safe, effective, and well-led service in compliance with regulatory frameworks.
– Managing resources creatively to meet budgeted income and performance levels.
– Upholding our values and leadership charter, delivering our strategy, and engaging with stakeholders.
Who You Are
You are a natural leader with experience in care management. You possess strong organizational skills and are committed to developing your team and the services provided. Your passion for care, along with your ability to inspire and motivate others, will make you a perfect fit for our team.
Key Skills and Experience Required
Essential:
– Previous managerial experience in social care.
– Good general education.
– Confident IT user.
– Knowledge of regulatory frameworks, including the Care Standards Act 2000 and CQC.
– Mandatory training qualifications (e.g., fire safety, first aid, food hygiene).
– Satisfactory Police Check and ISA List check (if applicable).
– Commitment to Equal Opportunities and the aims of Amber Mace.
– Ability to conduct spot checks during varied hours.
Desirable:
– NVQ Level 5 in Social Care or willingness to achieve it within a specified timeframe.
– Experience in managing commissioned hours and creating rotas.
– Knowledge of the Positive Behaviour Support (PBS) framework.
– Access to transport for travel between locations.
What We Offer
At Amber Mace, we go beyond expectations for our colleagues, offering an extensive benefits package that includes:
– 25 days of annual leave plus bank holidays.
– A birthday off with pay after one year of service.
– £300 refer-a-friend scheme.
– Industry-leading recognition and awards for colleagues who excel.
– Emotional wellbeing support and a free wellbeing app.
– Specialist skills training and career pathways for professional development.
This is a fantastic opportunity for someone in the health and social care sector to make a significant impact within a growing, forward-thinking organisation. Send a updated CV to (url removed) or call (phone number removed)
