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Care Workers
**Required for the Crystal Palace/Penge & Cator/Shirley/Beckenham/ West Wickham/Coney Hall & Hayes areas**
**Please ensure that you live within a 4 mile commutable distance of these areas**
You will be working in an environment which offers a high level of care & support, taking care of vulnerable adults in their own homes. You will facilitate their comfort & well-being and actively promote independence.
Care Worker – Benefits:
* Flexible working
* Annual appraisal bonus scheme
* Pension scheme
* Enhanced bank holiday rates
* Paid Holidays
Care Worker – Ethos:
· Ensure that the client is at the centre of the care we deliver
· Treat everyone with empathy, dignity and respect
· Respect the wishes, preferences, social & cultural needs of the client and family
· Maintain and improve the client's comfort and well-being
· Following best practices in the delivery of care
· Working as part of a team in achieving excellence of care
· Everyone is a role model and an ambassador for the service
· Open and honest always and encourage to speak up about concerns and act upon them
· Everybody counts; no discrimination, no exclusion, no bullying – ever
· Work in a way that ensures the company CQC rating is Good or ‘Outstanding’
· Treat all information as confidential
Care Worker – Experience/Qualification:
· Previous experience is preferred but not essential as full training given
· NVQ level 2 or 3 in health & social care an advantage
Care Worker – Key Skills:
· Empathy and sensitivity
· Tact and discretion
· Excellent communication, with good customer service and interpersonal skills
· Attention to details combined with a hard-working attitude
· Ability to remain calm in stressful situations
· Good team spirit and a willingness to help
· Ability to take the initiative and to speak up when things go wrong
· Good written English for short report writing
· Open and honest always
Care Worker – Key Tasks & Responsibilities:
· To visit the client in their home as directed
· Communicate to the relevant manager any concerns regarding a client family or staff
· Proactively identify issues, resolve and document where possible, otherwise escalate to the relevant manager
· Take responsibility for the service. Work independently to deliver a high level of care. Ensure that the client's needs are fully met and report and report to the relevant manager of any changes
· Preparing and serving meals, drinks and snacks
· Assisting the client with personal care like bathing, grooming and getting dressed
· Assist with toileting, including the changing of pads if required
· Client -specific care like moving and repositioning, changing a catheter bag
· Administering oral and topical medication
· Handling household tasks like grocery shopping and laundry
· Support the client in avoiding social isolation, like outings, social visits
· Providing mental and emotional support
· Make recommendations for improving the care and support of the service user
· Follow the clients care plan and other information in the delivery of care
· Document the care you provide
· Report any concerns or incidents to the relevant manager
· Lead by example, and be professional, polite and reasonable always
· Maintain professional relationships with family, friends and other individuals within the client's circle of support
· Collaborate with colleagues and other health and social care professionals to provide the best possible care
· Attend all meetings as required, including supervisions, appraisals and team meetings
· Maintain training, achieve the relevant qualification and seek opportunities for personal and professional growth
· Understand and follow all policies and procedures relevant to the role
· Knowledge of the staff handbook, Code of Conduct for Health & Social Care Workers, the regulatory framework that governs the company, and CQC requirements
· Use company systems and applications relevant to the role
· All other duties and tasks as directed
Contact our friendly Recruitment Team today
