Call for volunteer drivers to help elderly attend healthcare appointments

By Alan Jones, Reporter27th September 2024News EnglandNews England, NHS, Older People, Primary Care / GP's, Volunteering

An appeal has been issued for volunteer drivers after research found that nearly half of over 70-year-olds who do not drive have missed healthcare appointments due to a lack of transportation.

The Royal Voluntary Service said missed healthcare appointments disrupt care, delay treatment for others, and cost the NHS hundreds of millions of pounds every year.

Sam Ward, deputy chief executive of Royal Voluntary Service, said: “It’s heartbreaking that lack of transportation is preventing people from getting to the medical appointments they need to attend.

“Volunteer drivers are crucial in tackling this. They also enable people to engage in social activities, offering not just transportation, but also companionship and a vital connection to their community.”

A survey of 1,000 people over the age of 70 found that around one in four said not driving has led to them feeling trapped or isolated.

The study revealed that half of non-drivers over 70 have missed healthcare appointments due to a lack of transportation.

Of these, 96% said they have missed more than one appointment and two thirds have missed three or more.

Ms Ward added: “We’re calling on people across Britain to get behind the wheel and join us as drivers.

“By offering even just a couple of hours of their time, volunteers can help people in their communities to maintain their independence and wellbeing.”

Professor Sir Stephen Powis, NHS national medical director, said: “Every person should be able to access the healthcare they need, when they need it, and missing appointments can be detrimental to a patient’s health as well as costing the NHS money.

“Initiatives such as this are a fantastic example of the community spirit which ensures elderly people can access medical support without delay, and is crucial in helping to reduce missed appointments.”