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Requirements
An exciting opportunity has arisen for an enthusiastic, self-motivated individual to work as part of our planning and performance team. In this role, you will provide an efficient, effective and comprehensive service to current and past social work service users who request a copy of their social work file via a Subject Access Request in line with the Data Protection Act 2018 and UK General Data Protection Regulation (UK GDPR).
In achieving this, you will be required to work independently as well as part of a team, build excellent working relationships with operational staff, have excellent customer care skills when dealing with internal and external agencies and service users, have an eye for detail and be able to work within statutory timescales.
You should possess excellent oral and written communication skills, a flexible approach to manage the competing deadlines and fast-moving pace of the role. You should have the ability to be adaptable and reactive to ensure all duties are carried out to a high standard to ensure effective service delivery is maintained.
Responsibilities
Additional Information
As an employee of the Council, you would also receive a wide range of benefits including:
Enrolment in award winning local government pension scheme
Up to 33 days annual leave which will be calculated into hours on commencement of the role.
Public holiday entitlement (up to 10 days)
Occupational sick pay
Family friendly policies – flexible working and leave, maternity/paternity leave, enhanced leave
Employee Discounts – including discounts at the cinema
Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)
The Individual
Please apply online.
All correspondence will be via your email address registered with myjobscotland.
Equal Opportunities and Armed Forces Community Covenant
South Lanarkshire Council are Equal Opportunities employer and encourage applications from all members of the community. As a user of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum behaviour requirements for the position.
South Lanarkshire Council is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview who meet the minimum requirements for the position.
