This post is internal and only open to current Renfrewshire Council employees.
Based in Renfrewshire House, Cotton Street, Paisley.Renfrewshire Health and Social Care Partnership are currently preparing to introduce a replacement Social Work case management system. We now seek a System Officer to: Provide operational support in ECLIPSE systems administration, problem resolution, support, process mapping, system testing, security access and training, including operational processes. You will also design, develop, test, deploy, and maintain data processing solutions to optimise ECLIPSE use across Social Work areas. In addition you will partner with the service areas to understand operations and thereby support, challenge, and influence ECLIPSE development. You will also contribute to the ECLIPSE platform’s continual improvement and ensure effective, efficient customer-focused services are delivered to Council services.
Reporting directly to the Service Assurance Lead Officer, you will work as part of the implementation team. You will contribute to service redesign and be expected to coordinate, monitor, and configure user-centred solutions.You must demonstrate considerable IT skills in a range of applications and have experience in developing ICT systems that improve Social Work service delivery. You will possess strong analytical and problem-solving skills, understand statutory reporting requirements and be confident in presenting detailed management informationYou will champion the use of new technology across the service and demonstrate an ability to establish and maintain effective relationships with colleagues, both internal and external, to the organisation. You will possess organisational skills, effective communication skills, both written and verbal and have an aptitude to positively engage others in change management.
It is desirable that you have experience working within a regulated Social Work or specialist support service as well experience in supporting colleagues in the use of new technology / IT systems and delivering briefing and training sessions that are engaging and informative to individuals and large groups.
If successful, you will be required to undertake a Disclosure Scotland check. The level of check will be determined by the duties of the post. If you would like further information about the Disclosure Scotland checks, please visit www.disclosurescotland.co.uk.Closing Date – Tuesday 6th April 2021
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