Support Worker Job in Hertfordshire
Provide proactive, practical and emotional support for women and their children residing in our accommodation to enable them to be safe, comply with their safety plan and build a better future. To staff the Emergency Line and process referrals.
To maintain and demonstrate a commitment to the Organisation’s vision and values and strategic aims and objectives
To maintain high standards of professionalism and keep abreast of current legislation, standards, best practice and maintain a focus of continuous improvement
To maintain knowledge of the Organisation’s operating environment.
To Staff the Emergency Line and Process Referrals.
To accept referrals allocated by the service manager or senior DAP and commence an initial need and risk assessment with the client within the specified timescales initiating plans to manage and address risks, needs and immediate safety.
Managing own case load, planning and delivery of support to clients and their children on the basis of risk and need.
To provide support to clients and their children living in our own accommodation in line with a structured plan that is driven by the risks posed to the client and the needs and preferences of the individual client, which is regularly reviewed with the client and line manager to ensure it reflects their current situation and priorities across the caseload as a whole, using mandated best practice tools.
To ensure clients have in place, and continuously review with them and the line manager,
robust risk management plans to support them living safely and ensure that they always have 24 hour access to support in the event that a crisis arises and they need to be made safe using additional support
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