SLA12061 – Customer Liaison Assistant – SLA12061 Full Time

Job Description

Housing and Technical Resources require a Customer Liaison Assistant to join their team, which would involve travelling throughout South Lanarkshire, dealing with central heating and kitchen and bathroom installations.

You will contribute to the delivery of the Council’s Home+ by acting as the primary link with residents, construction teams, social work departments and external agencies throughout the installation process.

Customer service experience, effective communication and interpersonal skills are essential along with the ability to display relevant IT skills. All tasks will require to be performed in line with the Quality Management System.

You will have the ability to work on your own initiative as well as being part of a very busy team.

Full training will be provided to the successful applicant.

The successful applicant must have the ability to travel throughout south Lanarkshire.

Requirements

Please Apply online

All correspondence will be via your email address registered with myjobscotland.

Equal Opportunities and Armed Forces Community Covenant

South Lanarkshire Council is an Equal Opportunities employer and encourages applications from all members of the community. As a user of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum competency/behaviour requirements for the position.

South Lanarkshire Council is committed to providing support to members of the armed forces, veterans and their families which is set out in the Armed Forces Community Covenant. Veterans are guaranteed an interview who meet the minimum requirements for the position.

The Individual

As an employee of South Lanarkshire Council you would also receive a wide range of benefits including:

• Enrolment in award winning local government pension scheme
• Up to 33 days annual leave
• Public holiday entitlement (up to 10 days)
• Occupational sick pay
• Family friendly policies – flexible working and leave, maternity/paternity leave, enhanced leave.
• Employee Discounts – including discounts at the cinema.

Range of benefits to support you (Cycle to Work Scheme, Physiotherapy, Employee Assistance Program which offers practical and emotional support)