North Lanarkshire Council, as one of Scotland’s largest local authorities, is leading an exciting and ambitious regeneration programme for its town centres and surrounding areas as part of its plans for inclusive economic growth. Working with a variety of partners, the Enterprise and Communities service has a key role in guiding this regeneration towards sustainable development. We are committed to creating prosperity and making North Lanarkshire a great place to live, learn, work, invest and visit.
We are looking for an enthusiastic individual with a proactive approach to work who is committed to providing a front line service to our tenants and enjoys working as part of a team to meet this varied and fulfilling role.
You will assist the Service Delivery Co-ordinator to co-ordinate service provision in relation to estate services, temporary homeless accommodation and tower and concierge services.
Based within Coatbridge and Kilsyth Housing locality, you will supervise a team of Estate Officers, maintain staff rotas and ensure continuity of our excellent service to tenants and residents, responding to emergency situations as required.
An SVQ3, HNC or equivalent qualification in a relevant discipline is essential with an extended period of work experience in a housing or security environment.
You should have experience of dealing with the public, supervisory skills and be self-motivated with a professional approach to work.
Experience of working with community groups, knowledge of CCTV systems and training in customer care and health and safety are desirable.
The successful candidate will be subject to a Basic Disclosure check.
Working here at North Lanarkshire Council
If you’re considering a career with us, you’ll be keen to know what’s in it for you. We have a great package of benefits available, from health and wellbeing to finances and family. This includes 26 days annual leave and 6 public holidays*, and a wide range of offers available to you through our NLLife reward site. We also have a full package of learning and development through our learning academy LearnNL to help you reach your full potential and further your career.
For more information on local authority careers visit the myjobscotland career hub
North Lanarkshire Council are Happy to Talk Flexible Working, we operate a
Smarter Working Policy.
Click here to see our Recruitment Charter.
*For all casual/sessional roles, you will receive 12.1% of your hourly rate for every hour worked in total recompense for annual leave, including public holidays. These rates will be indicated separately on your payslip. You will only be paid for the hours that you work.
We are a Disability Confident Leader and offer a guaranteed interview to applicants who consider themselves to be disabled and who meet the minimum requirements for the position.
We have also adopted the Armed Forces Community Covenant to show our support for service personnel, veterans and their families. We offer a guaranteed interview for service leavers, spouses, reservists and veterans, as long as they meet the essential criteria of the person specification/job description.
Alternative Application Packs can be requested in other formats for example, Large Print, Braille, and Audio. To request an alternative Application Pack please phone 01698 403151.
The following link contains our Easy Read documents which will help explain the process and what happens during the selection process.
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