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We are looking for a compassionate, reliable, and patient Personal Assistant to support an individual living with personality disorders and complex emotional needs. This is a deeply rewarding role focused on building a trusting, consistent relationship with the service user, helping them to navigate daily life while maintaining their independence and dignity.
Key Responsibilities:
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Provide one-to-one support, both emotional and practical, in a trauma-informed and person-centred manner
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Assist with daily living activities such as cooking, cleaning, shopping, and attending appointments
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Support the service user in managing routines and developing coping strategies
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Promote self-care, independence, and positive social interaction
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Accompany the service user to social and community activities, as appropriate
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Be a consistent and calming presence, especially during times of distress or emotional dysregulation
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Work collaboratively with mental health professionals and support networks where required
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Maintain clear and confidential records of daily activities, incidents, and progress
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Adhere to safeguarding protocols and health & safety regulations
Person Specification:
Essential:
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Genuine empathy, patience, and non-judgmental attitude
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Strong communication and interpersonal skills
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Experience supporting individuals with mental health conditions, particularly personality disorders
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Ability to remain calm under pressure and respond to crisis situations appropriately
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Flexibility, reliability, and a proactive approach
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Understanding of confidentiality, boundaries, and safeguarding
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Must be flexible as this is a mix of days and nights, weekdays and weekends
Desirable:
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Knowledge of DID, trauma-informed practice, or mental health first aid
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Previous experience working in a care or support setting
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Driver’s license and access to a vehicle (if transport is required)
Additional Information:
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Full training and ongoing support will be provided
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This role may involve lone working and requires emotional resilience
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An enhanced DBS check will be required before employment
