Housing Support Officer (Temporary) – REN09422 Full Time

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An exciting opportunity has arisen within our Refugee Resettlement Team.

We are looking for a highly motivated and compassionate individual, who will work as part of our team, in the effective delivery of a range of resettlement programmes.

The successful candidate will establish supportive relationships with individuals, ensure assessment focused on Better Futures Agenda, implement and review support plans for individuals, offering advice and help with all aspects of refugee resettlement, offer advice and support with all aspects of establishing, managing, and maintaining a tenancy.  Maintain accurate records as required on Better Futures and other internal systems and working closely with other team members at all times.

You will maintain an awareness of current developments and philosophies relevant to the provision of quality housing support to refugees. Knowledge of Housing Scotland Act, working knowledge of housing related welfare rights and benefit issues is essential.

It is essential that have effective communication and interpersonal skills; ability to work as part of a team, Experience of working with vulnerable people from various cultural backgrounds and may have specific or multiple social problems and that you have or are willing to work towards achieving an SVQ Level 3 in Health & Social Care or equivalent qualification or above, as approved by the Scottish Social Services Council for this grade of post aswell.

Applicants must have an extended period of relevant experience in housing, social care, or health, experience of working with service users in their own homes, experience of liaising with a wide range of agencies, a working knowledge of welfare rights and benefit issues, ICT skills, ability to carry out needs assessment and plan care, and the ability to organise own workload, have an empathic, sensitive but practical attitude towards a broad range of individuals. Current Driving Licence is also essential.

Please note that this post is temporary, subject to business needs and funding for 7 Months or until the requirement for the post ceases, whichever date is the earlier.

All staff have a duty to ensure they comply with requirements under the Protection of Vulnerable Groups (Scotland) Act 2007.

All employees will be expected to comply with the SSSC Code of Conduct and ensure they apply for and maintain their registration with the SSSC at the appropriate time, as specified by the SSSC.

All staff must familiarise themselves with organisational policies including Health and Safety, Equal Opportunities, Discipline and Confidentiality.

If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post. If you would like further information in relation to the Disclosure Scotland checks, please visit www.disclosurescotland.co.uk.