Housing Support Officer (Temporary – Part Time) Part Time

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An exciting opportunity has arisen within our Housing Support Team. We are looking for a highly motivated, caring individual who is interested in being a part of our team.

The main duties of the post will include establishing supportive relationships with service users; assessment focused on Better Futures Agenda; implementing and reviewing support plans for individuals; offering advice and help with all aspects of establishing; managing and maintaining a tenancy; help to develop household and life skills; maximise income and offer advice on managing income; keep arrears and bad debts to a minimum; liaise and develop links as appropriate to support a service user to maintain their home; maintain accurate records as required on Better Futures and other internal systems and work closely with other team members at all times especially in all aspects of work where there is a shared responsibility.

It is essential that you have, or are willing to train towards achieving an SVQ Level 3 in care or equivalent qualification. You should have an awareness of current developments to the provision of quality housing support to service users; have experience in housing, social care, or health; working with service users who have chaotic lifestyles and may have specific or multiple social problems and liaising with a wide range of agencies. You must have a working knowledge of housing related welfare rights and benefit issues and of the Housing Scotland Act 2001 and 2010; have effective IT, interpersonal; verbal and written communication skills with the ability to carry out needs assessment and plan care and organise your own workload. You must be empathic, sensitive but have a practical attitude towards dealing with service users who have chaotic lifestyles or multiple social problems.

Experience of working with service users in their own homes would be an advantage.

Please note that this post is temporary, subject to business needs and funding for twelve months or until the requirement for the post ceases, whichever date is the earlier.

If successful, you will be required to undertake a Disclosure Scotland check, the level of check will be determined by the duties of the post. If you would like further information in relation to the Disclosure Scotland checks, please visit: www.disclosurescotland.co.uk.