The Housing Support Assistant will work with all households and those at risk of homelessness to provide the support that they need to maintain housing by using preventative measures. The job is focused on prevention of homelessness or further homelessness of service users on a needs led basis in collaboration with other housing support services. The post holder will also be expected to facilitate appropriate referrals to other support agencies where appropriate.
The Housing Support Assistant will support, mentor and coach team members by validating their decisions, dealing with complex cases, ensuring performance targets are met
The Housing Support Assistant will deputise for the Housing Support Officer in their absence.
To ensure that assessments of need and support plans for individuals referred to the Housing Support Team are carried out.
To ensure that support packages are reviewed regularly with the individuals who are using the service.
Contribute to case management and case audits relating to housing support and maintain appropriate records for the purpose of internal and external audits.
Ensure that the performance management records of the Housing Support Team are well maintained and kept up to date.
To maintain the continual professional development required for SSSC registration.
Experience of working with people with multiple needs.
Experience of assessing support requirements & identifying risk
Experience of multidisciplinary working.
SVQ3 Health & Social Care PDA Supervision.
Registration as a Supervisor with SSSC.
Ability to work on own initiative.
Ability to work as part of a team.
Ability to organise, plan, and monitor workloads.
Effective communication skills both oral & written.
Assessment skills including the ability to work with clients to agree, implement and monitor Individual Support Plan.
The ability to gain the confidence of vulnerable households and ability to build up good rapport with them.
The ability to work in a multidisciplinary manner .
You will be expected to travel efficiently and effectively between various work locations within Moray to meet the operational requirements of the Service. Due to the rural nature of Moray this is normally undertaken by use of a car.
Ability to relate to people with multiple needs.
Ability to be non-judgemental.
Home visits to clients in Own Tenancies, Temporary Accommodation, and Hostels.
Flexibility to meet the needs and demands of the service.
Ability to work in an open plan office.
Ability to work in different offices depending on the needs of the service.
Closing Date: 19 October 2021
Starting Salary: £ 21,507
£11.41 per hour
36.25 hours per week
Proposed interview date: TBC
For further information, please contact Carol Chambers, Housing Operations Manager on 07967 748846
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