Based in the Housing Options Service at East District Office, 169 Pitkerro Road, Dundee, you will work, part time, 17.5 hours per week (Monday to Friday).
You will have 3 National 4 passes including English, or equivalent.
You will provide a comprehensive back up service to Housing Options Officers by assisting with the investigation and assessment of households who present to the service and by assisting in providing information, advice and support to service users. The postholder will also assist with the ongoing management of cases by co-ordinating all services required or received by clients and by monitoring case progress. In addition, the postholder will provide a comprehensive clerical and administrative service to both the Housing Options and Temporary Accommodation Teams.
You will have knowledge of housing/homelessness legislation and issues and experience of working with the public in a front line service, together with experience of interviewing and telephone contact.
You will have good communication skills both written and verbal and the ability to manage a caseload with minimum supervision. Processing/analytical skills are also required. You will be customer focussed, able to work under pressure, flexible/ adaptable; and team orientated.
A Basic Disclosure Scotland check is required.
Housing needs officer required to join the Birmingham City Council Team Your new company Birmingham City Council are the largest...Apply For This Job
Job Description Within a defined geographical area, provide support and assist people to maintain their tenancy and live independently in...Apply For This Job
8 x Housing review officers to work within the Birmingham City Council team and Spring Housing Your new company Birmingham...Apply For This Job
Job Description Based at Angus House, Orchardbank Business Park, Forfar. This is an exciting opportunity to join a new project...Apply For This Job
Job Advert Working an alternating shift pattern, you will contribute to the provision of accommodation and a high quality housing...Apply For This Job