Housing Concierge Officer – EDN25828 Full Time

Job Description

Place

Concierge and Estates Officer
Waverley Court

Salary: £22,185 – £24,590
Hours: 36 per week

An exciting and attractive opportunity for a proactive and positive individual has arisen to join the Councils Housing Service within Concierge and Estates team located in our multi storey blocks within the city’s four localities.

The Concierge and Estates team play a pivotal role in keeping high rise building clean and secure, using CCTV and communication systems providing support to tenants and liaising with other key services.

You should have the ability to communicate effectively with the public and work with others in maintaining buildings. The role covers a mixture of day shift and back shift, and you need to be flexible to provide cover at other blocks or move between roles throughout the locality. The role involve daily aspects of physical activity and manual handling.

Key duties of the post include:

• Work as part of a team to ensure there are high standards of cleanliness and hygiene in multi storey high rise blocks and surrounding neighbourhood areas and that the building and neighbourhood are clean, tidy and fire safe.
• Be proactive in dealing with cleaning and repairs issues and have an awareness of conditions for local people.
• Carry out a wide range of customer contact with tenants and liaison with colleagues across various services to assist residents and ensure the safety and security of the blocks.
• Where necessary, operate CCTV monitoring equipment and door entry and other IT systems.
• Work as part of a team taking responsibility for workload, assist in covering shifts when required.

We’re committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

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