Housing Assistant, Perth (PKC05470)
£19,952 – £22,468
Pullar House, Perth
You will undertake administrative duties but will also provide support to Housing Officers and other colleagues within the locality team to deliver a comprehensive, frontline housing management service to our customers. The post involves contact and liaison with a wide range of customers including colleagues within the team, in other council services, external agencies, customers, tenant representatives and elected members. You will also carry out visits to tenants’ homes for tenancy and estate management purposes as part of the role. You will be based within the City Locality Team in Pullar House but may be asked to provide cover in other localities as and when required. You must hold a clean current driving licence and have access to a vehicle for work use to undertake this role.
You will work Monday to Friday from 8.45am-5pm but will participate in a flexi scheme. Other benefits of working for Perth and Kinross Council can be found via the following link- http://www.pkc.gov.uk/article/14157/Jobs-and-careers
Candidates should have the ability to undertake all tasks and functions as detailed within job profile. Amongst the job specific/candidate requirements, the successful candidate requires to provide excellent customer care, have excellent communication and interpersonal skills, undertake tasks to a high standard, demonstrate a flexible, positive and proactive approach to their work and their interactions with colleagues and customers, have an understanding of Health and Safety procedures.
Candidates should ideally hold a CIH Level 3 Certificate/ Diploma in Housing Practice or National Homepoint Standard Level 2; must be computer literate with proven IT skills in Microsoft Office applications and have experience of using computer databases and management systems
The successful candidate should hold the following behaviours, skills and attitudes:
• sensitivity and empathy
• an interest in working with diverse social groups
• a customer-first approach to work
• negotiation and influencing skills
• the ability to work flexibly, on their own initiative and as part of a team.
• self-motivation and tenacity
• problem-solving skills
• the ability to make decisions, work under pressure and to meet deadlines.
If you need any further information about this post please contact Nicola Muirhead, City Locality Co-ordinator on 01738 476101.
When completing your application for this post, please ensure you provide contact details (including e-mail addresses) for two referees. One should be your current or most recent employer.
Please APPLY ONLINE. Online facilities are available at all public libraries in Perth and Kinross.
If you have a disability and require reasonable adjustments, please call 01738 475555 to discuss.
As part of our safer recruitment measures, Perth & Kinross Council carries out rigorous checks on the right to work in the UK, qualifications, employment history, including references, and fitness to undertake the post.
This job may have been mainly carried out by one gender, but we would encourage you to apply if you meet the requirements irrespective of your gender.
Find out more about working for Perth & Kinross Council and living in one of the most scenic areas of Scotland here.
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