Safer and Stronger Communities
Housing Assistant – Homeless Prevention & Housing Options Team (HP&HOT) – 12 month fixed term contract
Salary: £19,424 – £21,828
Hours: 36 per week
The City of Edinburgh Council’s Homelessness Prevention and Housing Options Team (HP&HOT) is at the frontline for tackling and preventing homelessness in Edinburgh.
An exciting opportunity has arisen for a full time HP&HOT Housing Assistant to support Homeless Housing Officers with the prevention and statutory duty requirements to households who are homeless or threatened with homelessness in Edinburgh.
Working 36 hours across 5 days a week and can be based in any of the following locations:
North East Office – 101 Niddrie Mains Road, Edinburgh
North West Office – 8 West Pilton Gardens, Edinburgh
South East Office – 40 Captains Road, Edinburgh
South West Office – 10 Westside Plaza, Edinburgh
Please note that that at any point in your employment with the Council that you may be required to work in any location across Edinburgh and therefore the above locations may change.
The HP&HOT Housing Assistant will work in a statutory service supporting housing officers to provide advice and support to customers to prevent and resolve homelessness by helping them remain in their home or where this is not possible secure a home.
They will provide assistance with ongoing management of cases, ensuring that homeless applicants are accessing appropriate support and considering their full housing options, bidding appropriately to enable them to secure permanent accommodation.
The role will be administrative with ongoing customer contact, maintaining records and closing cases timeously. This will enable housing officers to focus on the provision of high quality and person-centred case work to assist people to resolve their homelessness.
The HP&HOT Housing Assistant will fulfil the Council’s duties by working to legislative and good practice requirements and in collaboration with many other statutory services and partner organisations.
Successful candidates require resilience and excellent organisational skills as they will be working within a busy service area with competing demands. They must be able to take ownership and responsibility for their tasks and have a proven track record of working within a challenging frontline service.
A Basic Disclosure is required for this post.
Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range. For roles in grade 5 or above, annual increments in our contribution zones are dependent on achieving agreed performance goals.
We’re committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.
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