A full time, permanent vacancy for a Homeless and Housing Options Caseworker has become available within our homeless casework team.
The successful candidate will be responsible for promoting and delivering a high standard housing options and homeless service to persons who have a housing problem or who are homeless or threatened with homelessness. Delivering front line housing options advice, advocacy and referral services you will manage a housing options and homeless caseload and be responsible for ensuring that all homeless applications are comprehensively assessed in line with legislation, guidance and within performance timescales. You will take a lead role in liaising with a range of agencies to ensure that support, advice and practical assistance is provided to all service users to enabling them to prevent or resolve homelessness and maintain secure accommodation.
You should have relevant housing or other front line public service experience as well as experience in interviewing and working with vulnerable individuals with challenging issues.
You will have excellent communication skills and should be customer focused, team orientated and have the ability to work under pressure.
Whilst a working knowledge of homelessness legislation is desirable an understanding of the issues around homelessness should be demonstrated.
You must be able to participate in “Out of Hours” stand-by rota as required. A full current driving licence is desirable but again not essential. Proof of a right to work in the UK and a satisfactory PVG Scheme disclosure check is also required.
This post is considered as Regulated Work with Adults under the Protection of Vulnerable Groups (Scotland) Act 2007 and as such membership with the PVG scheme is essential. Further details of this scheme can be found here.
Preferred applicants will be required to become members of the relevant PVG scheme, or undergo a PVG Scheme update check prior to a formal offer being made by West Dunbartonshire Council.
The employment for which you are applying is excepted from the provisions of section 4(2) of the Rehabilitation of Offenders (Exceptions) Order 1975.
Applicants are, therefore, not statutorily entitled to withhold information about convictions which for other purposes are “spent” under the provisions of the Act. In the event of employment any failure to disclose such convictions could result in dismissal or disciplinary action.
West Dunbartonshire offers a family friendly working environment, endeavours to ensure a work life balance and welcomes applications from employees requiring flexibility. For information about West Dunbartonshire Council please click on the following link and see why we are an employer of choice:
More information on the benefits of working within West Dunbartonshire Council, can be found using the following link:
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