Customer Care Assistant – MID05684 Part Time

Job Vacancy

Essential

Competence in literacy and numeracy, such as three Standard Grades at level 3 or above, including Mathematics and English or equivalent subjects. SVQ 2 or equivalent is an acceptable alternative.

Demonstrable knowledge of word-processing, spreadsheet, keyboard and clerical skills.

CLOSING DATE – 15th October 2023

INTERVIEW DATE – Week Beginning 23rd October 2023

Job Advert

Position Title: Customer Care Assistant

Position Number: S2460

Directorate: Health and Social Care

Location: Midlothian Care at home Service

Contract Status: Permanent

Hours of Work: 21 (4 DAYS ON 4 DAYS OFF 16:00-22:00)

Working Pattern: Fixed

Weeks per year: 52

Please note that it is Midlothian Councils policy that successful applicants will be appointed to the first point on the salary scale.

Based on you working 21 hours over 52 weeks per year the minimum actual salary for this position is £13,269.89 per annum.

Requirements

Compliance with the mandatory Cabinet Office PSN (Public Sector Network) Code of Connection requires the Council to meet a baseline personal security standard. This requires completion of a disclosure check for all employees who can access official information. The fee for this PSN Disclosure check will be met by you.

Additional Information

If you have difficulty applying for this post or accessing attached documents, or if you have a disability and reasonable adjustment is required, please email [email protected] to speak to a member of the Recruitment Team stating the post reference number.

Midlothian Council is currently undergoing a period of transformation, changing and improving the way it delivers services in Midlothian. As a consequence, there are a number of existing employees for whom we are committed to seeking suitable alternative employment within the Council in accordance with our legal obligations. Candidates are advised that, for some vacancies, internal candidates in this situation will be interviewed before the wider selection pool and a slightly longer delay may be experienced before application outcomes can be advised to you. Thank you for your patience in this matter.