Complex Needs Support Worker Permanent

Hays Social Care are recruiting for a complex needs support worker in Nottingham for a permanent role.

Your new company
Hays Social Care are currently recruiting for a complex needs support worker on behalf of a client based in Nottingham. This is an exciting position is for someone who has excellent interpersonal and communication skills and can provide day-to-day care and support to the vulnerable. You will work proactively with women with complex needs, which includes drug, alcohol and mental health issues, offering risk assessed, strength based, and needs led support. You will work alongside each woman, throughout her journey, agreeing individual safety support plans as well as advocating on her behalf to achieve safe and independent lives.

Your new role

• Providing a high quality support service to women with complex needs which includes drug, alcohol and mental health issues.
• Supporting women to resettle into new communities after they have left refuge or been referred by the health shop, to make long term positive and sustainable changes in their lives and recover from the harm of domestic violence.
• Advocate on behalf of women with external agencies including where appropriate providers, courts, housing, children and adult social care, health and other voluntary and community organisations.
• Attend case review and team meetings and contribute to effective team communication.
• Keep and maintain accurate and confidential records of all work undertaken.
• Contribute to the collection of service outcomes and use clear and coherent targets and monitoring systems to provide evidence that Survivor outcomes are met.
• Ensure effective implementation of the clients Equality and Diversity policies and awareness and integration of an equalities and human rights agenda in all your work.
• Contribute to the relevant feedback and voice in service delivery and service development.
• Ensure service standards are maintained and all policies and procedures complied with.
• Ensure that the service is delivered in line with the service SLA and contract.
• Ensure close liaison with the Health Shop, refuges, Helpline and other referring agencies and services (both internal and external) to ensure holistic and joined up service delivery.
• Providing a clear referral pathway into the service that is promoted to and easily accessible to women and key referral partners.

What you’ll need to succeed

• Experience of working with women affected by domestic abuse
• Experience of risk assessment and management, safety planning and support planning
• Experience of supporting people with complex needs
• Understanding of the practical, emotional, social and economic issues facing women and children affected by domestic violence
• Understanding the differing forms and impacts of domestic violence across the communities we serve
• Knowledge of housing, welfare and policy relating to domestic violence
• Sound knowledge of safeguarding for adults and children
• Women’s Aid or SafeLives Level 3 qualification is desirable. A willingness and ability to attend this training and successfully achieve this qualification is essential
• An enhanced DBS is required for this role
• Provision of a positive Police Vetting and barring process
• Full UK driving licence with access to your own vehicle which is insured for business use and available for use within your role, is essential.

What you’ll get in return

• FREE Enhanced DBS
• FREE Mandatory Social Care E-Learning
• Additional Company Benefits

What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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