You will provide effective call handling and arrange response using various communication systems within our 24/7/365 control room, including the provision of the Council’s Telecare Alarms Service to elderly and vulnerable residents.
You will receive, assess and action calls from our council services, staff and members of the public including services which require emergency responses. You will also take initial action when you receive police observation requests.
You will monitor our CCTV systems scanning East Renfrewshire to identify anti-social, criminal and suspicious activity.
As our eyes, you will report activity to the relevant authorities to help keep East Renfrewshire safe.
You will be part of the front line response in dealing with anti-social behaviour and neighbour disputes in real time.
An important part of the job is maintaining and updating accurate records of all control room activities and services using the relevant databases and Microsoft packages.
The post is subject to a Basic Disclosure Check and a police vetting procedure.
Please note – all applicants will be asked to provide proof of their right to work in the UK, and any offer of employment will be conditional upon verifying documentary evidence before employment commences. Further information can be found here: https://www.gov.uk/prove-right-to-work
Please note East Renfrewshire Council does not provide Visa sponsorship.
As an employer, we are committed to promoting and protecting the physical and mental health of all our employees.
Please click on the attachments below for full details of this post.
Advert Principal Resilience Advisor (19/403) Dumfries £53,592 – £57,741 This is a fantastic opportunity to help protect our most...Apply For This Job
Job Details Grade: 8A Hourly Rate: £18.86 -£20.47 Salary: £34,426.94 – £37,365.19 per annum Contract Duration: Permanent Hours: 28 hours...Apply For This Job
Job Advert An opportunity has arisen to join the East Lothian and Midlothian Public Protection Office (EMPPO) as a Learning...Apply For This Job
Job Description Unpaid Work Officer (Fixed Term until 31 March 2024) – PKC11011£30,727 – £33,843Westbank Project, 17 Jeanfield Road, Perth...Apply For This Job
Vacancy Information Hourly rate of pay: £16.37 – £17.78 Days and Hours of Work:Monday – Friday, 09:00-17:00Flexi time is applicable,...Apply For This Job