Business Support Officer, West Lothian Civic Centre, 463.54 Full Time

Advert

Fixed Term until 31 March 2024

(Information for Internal Staff – Secondment opportunities must be discussed with your current line manager prior to submitting an application for this post).

We are keen to employ a diverse workforce that reflects the people of Scotland. We welcome applications from all backgrounds and particularly from groups currently under-represented, including people with disabilities, those from minority ethnic communities or from socio-economically disadvantaged backgrounds

Social Policy’s Business Support Service provides support to all operational teams across Community Care, Children and Families and Criminal Justice. The service facilitates the delivery of a culture of continuous improvement (including learning and organisational development) and quality assurance in all aspects of business support, enabling front line social work and social care services through the provision of high quality flexible support at all times.

This is an exciting opportunity to join the service which has principal responsibilities in and across 4 teams; Performance and Quality, Finance and Contracting, Strategy Policy and Change and Customer and Community.

The post is within the Strategy, Policy and Change team with a focus on developing strategic plans and to co-ordinate and lead working groups and projects teams across the service and in partnership with other agencies and providers.

Ideally candidates will have knowledge of social work and social care services, be computer literate, possess excellent communication, interpersonal and report writing skills and have experience of strategic planning and project management. A positive attitude and enthusiastic outlook with a ‘can do’ attitude would fit well with the Service’s ethos.

The post holder/s will report to the Business Support Team Manager, Strategy, Policy and Change and will be based initially working from home with an office base within an open plan working environment. Occasional travel out with West Lothian will be required

The skills and experience you must have:

• HND or equivalent

• Proven performance and project management skills

• Highly developed interpersonal skills

• Ability to identify and implement strategic improvement plans

• Proven track record of delivery • Excellent organisational skills

• Knowledge of MS office

• Report writing skills