“Before applying for this job, it is important that you read the Applicant Guidance by clicking on this link and the Job Profile attached. These explain the job role and the type of person we’re looking for”.
Duration: Permanent, Full-time
Location: Marischal College
To provide a comprehensive front line housing needs assessment and advice service, offer comprehensive housing advice and identify solutions to housing and support needs by working with partners, agencies, social workers, support workers and health professionals and refer to specialist services where appropriate
The post holder needs to hold as a minimum:
Educated to Standard Grade level or equivalent qualification.
The post holder must be prepared to:
Travel within Aberdeen City.
Undertake Lone Working.
Work across the whole city.
Maintain a record of personal development.
Work outwith “office hours” as required.
The post holder is expected to demonstrate:
Proven ability to use a range of computer packages including Microsoft Office and email.
Ability to form and develop relationships with customers through which outcomes can be achieved.
Proven ability to communicate effectively in both oral and written forms with a range of audiences including individuals at all levels within the organisation, businesses and the general public.
Proven ability to produce accurate reports and documentation.
Proven ability to work proactively and with limited direct supervision, while at the same time recognising when matters need to be referred to a more senior post.
Well-developed investigation and negotiation skills.
Ability to deal with challenging situations and modify behaviour in response to a situation.
Ability to work with those with the most complex needs.
Ability to manage constant and often conflicting demands and deadlines.
See Job Profile for further details.
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