Part Time – 19.50 (shift rota) hours per week
To support the Service Manager and senior team ensuring efficiency in all administrative and clerical areas, within well defined procedures and under supervision.
To process invoices timeously in line with CrossReach’s financial procedures.
To manage the service’s petty cash
To accurately record the service’s income and expenditure in the format detailed in CrossReach’s financial procedures.
To provide the Service Manager with up-to-date information on the service’s budget.
To work with the senior team to ensure that employee timesheets are submitted within the specified deadlines.
To collect and arrange payment for service user’s bills as required.
To record and issue service user’s personal allowances and handle personal finance matters.
To complete monthly reconciliations and submit them to the Finance Section within the agreed timescale.
To regularly complete the service’s banking transactions.
To process expenses through the Finance Section
To process donations as set out in CrossReach’s procedures.
To liaise with external agencies such as the Council, Social Work Department or lawyers as required to carry out the duties of the role.
To photocopy documents as requested by the senior team.
To establish and efficiently maintain a filing system, ensuring that all filing is kept up-to-date.
To provide reception service when required. Where appropriate, deal with enquiries from, and provide information to, visitors or callers to the service.
To draft and type, minutes, reports and letters as required by staff within the senior team.
To deal with Service Users queries, involving their Key Worker if necessary.
To deal with requests for application packs, issuing application packs and making the necessary arrangements for interviews in line with CrossReach’s procedures.
To open and sort mail and frank and post the service’s mail on a daily basis.
To manage the distribution of stock within the service and when required re-order stock through CrossReach’s recognised suppliers.
To maintain information leaflets on the service, ensuring that they are in the corporate style.
To accurately maintain employee and client records as requested by a member of the senior team including staff rotas.
To carry out administration for training courses, other events and the letting of rooms including collecting fees.
To allocate rooms for counselling, supervision, training and other requirements.
To organise meetings as required by the senior team taking responsibility for organising diaries, booking venues, making travel arrangements and when required taking minutes.
To communicate with staff within the service or in Regional and Head Offices when necessary to seek or pass on information.
Any other duties which may reasonably fall within the parameters of the post.
It is anticipated that the post will cover most of the main duties listed; it is unlikely, but not impossible, that some posts will encompass all the duties.
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