Streamlining the Assessment of Attendance Allowance Applications with Social Care Assessment: An evaluation of two London pilots

Under the auspices of the LinkAge Plus programme, the Department for Work and Pensions commissioned two London boroughs to pilot a joining up of the process of applying for Attendance Allowance with the assessment for social care support. ‘Streamlined assessment’ is based on the principle that customers should provide information only once to access more than one service and that there is scope to adopt a customer-centred approach to service provision. This evaluation looks at the experiences and learning from the pilots.