Care Council for Wales issue update detailing online guidance for workforce

The MyCareCouncil online registration service has been available for more than three years and the Care Council for Wales (CCW) now receive 100 per cent of applications and 97 per cent of renewals online. Due to its success CCW say they are now confident that the majority of registrants and employers are happy to communicate digitally via e-mail and MyCareCouncil (MCC) service itself.

What does this mean for registrants and employers?

  • There is now a mobile friendly version of MCC. This means that you can access all functions on a smart phone, PC or tablet.
  • CCW will primarily be communicating with you via email. This is the quickest and most environmentally friendly method of communication
  • CCW will no longer be issuing certificates, however you can provide evidence of your current professional registration on a smart phone, PC or tablet
  • There is a Registration Resources area on the main menu within MCC. This will contain all appropriate guidance as well as other useful documents to support registrants in their role

Dean John, Head of Registration at the Care Council, said: “We will continue to send you one letter a year to your home address but it is vital that you keep your contact and employment details up-to-date – especially your e-mail address. It is the only way you can be sure not to lose your registration if you have moved home and changed your job.

“You should provide a personal e-mail address that you check regularly.”

“Guidance on setting up and managing your MyCareCouncil account is available on our website. Going digital is the most effective way of progressing forward, however, if you have an accessibility need for other means to access our services, you should contact our Registration Helpline on 02920 780646.”