Call for social care services to improve

IMPROVEMENTS are needed to the quality of social care services in Wales, a report has said.

Care and Social Services Inspectorate Wales (CSSIW) said more needed to be done to “consistently deliver good quality assessments and care management” for adults and children.

But the chief inspector’s report said improvements had been made.

Those providing care were said to be better skilled and qualified, and were listening more to their customers. CSSIW chief inspector Imelda Richardson said in the report: “The year 2010-11 saw some significant positive developments in social care and social services.

“The continuing efforts of local authority social services to collaborate in the delivery and improvement of services are particularly welcome.

“Nevertheless, the quality of social care and social services remains very variable across Wales.

“This remains the territory for improvement.”