Top Marks For Organisation Which Promotes Excellence

TENANTS First Housing Co-operative, based in Aberdeen, has been highly commended for its operating standards in three reports published this summer.

Tenants First is Britain’s largest housing co-operative with 1,200 affordable homes across the north-east of Scotland.

In July, Tenants First received a very positive inspection report from the Scottish Housing Regulator. This was immediately followed by an equally positive report from the Care Commission and then the reassessment report for the co-operative’s Investors in People standard.

The Scottish Housing Regulator’s report was the most comprehensive, involving a two-week inspection period to examine the effectiveness of housing service delivery. Giving Tenants First a good rating overall, the inspector noted a total of five instances of excellent practice.

The Care Commission report covers three Tenants First sheltered housing developments, in Mintlaw, Peterhead and Fraserburgh. It comes at a time when the co-operative is about to take on the direct provision of warden services at its three Aberdeen sheltered housing developments at Aboyne Place, Sheddocksley and Princes Street.

The Care Commission report grades Tenants First as “very good” or “excellent” in all the areas covered by the inspection.

Sandy Murray, chief executive of Tenants First, said: “We are delighted to have received three extremely positive reports in the last two months. Clearly, this reflects very well on the dedication and professionalism of all our staff and the strategic leadership of the committee of management.

“A key strategic objective of the co-operative is to be recognised as an organisation which promotes excellence, and these results are evidence of what we have achieved to date.”