Middlesbrough care team honoured for work
A SERVICE in Middlesbrough that aims to enable people to keep their independence while living in their own home has won international recognition for its work.
Middlesbrough’s Care Link service has achieved the highest level of accreditation and is currently one of only a handful in the UK that are accredited to the UK Telecare Services Association and meet European technical specifications.
The recognition follows months of hard work on the development of processes and the team to ensure it offers a top-class service.
A full, independent audit over three days looked at the service.
The auditor said: “It was obvious an awful lot of hard work had gone into developing the service and the team should be proud of it.”
Service manager Fiona Hewison said: “It’s great to know that we have reached and surpassed these standards, but Care Link will continue to explore new and innovative ways to extend and improve the service we offer.
“People who use the service say it’s wonderful and they don’t know what they would do without it.”
Care Link supports the young and old, and those who are vulnerable or simply worried they may not be able to get help if they need it.
The service provides a range of technology such as Telecare sensors which can detect fire, floods, carbon monoxide and gas.
Sensors can also raise the alarm if the user suffers a fall. The technology works round the clock with alerts sent to the monitoring centre when a sensor is activated.
Barry Coppinger, Middlesbrough’s Executive councillor for social care, said: “This innovative use of the latest technology is helping countless people continue to live happy and fulfilling lives.”