Edgbaston care home told it must improve
A CARE home in Birmingham where a resident was left injured because of “potential neglect” has been told it must improve by the care services watchdog.
Kerria Court in Edgbaston failed to meet two of the Care Quality Commission’s standards when it inspected the home in February.
During the visit, inspectors found a resident had suffered a minor injury because of “poor staff practice and potential neglect”.
The home, which has spaces for 47 people and is run by the Anchor Trust, also failed to refer the incident to Birmingham City Council, according to the inspection report.
The CQC said there were minor concerns over whether the home was protecting people from abuse.
There were also concerns over the care and welfare of those living at the home.
The report found staff had not recorded key details about a patient with epilepsy, including what type of epilepsy they had and how often they had seizures.
It said: “Whilst one staff spoken with was able to describe the action they would take if a person had a seizure, it was concerning that they were unable to tell us which person at the home has epilepsy. This could mean the person does not get the care and support they need.”
In another case, a resident was given a bed with bed rails without an assessment to show they needed them.
The report showed the home had met a number of “essential standards” including hygiene, staff qualifications and a complaints system.
But the CQC said: “We found that Kerria Court was not meeting one or more essential standards. Improvements are needed.”
A spokeswoman added: “By law, providers of certain adult social care and health care services have a responsibility to make sure they are meeting essential standards of quality and safety.
“These are the standards everyone should be able to expect when they receive care.”
An Anchor Trust spokesman said: “We aim to provide an excellent standard of care in all of our homes.
“We take the CQC’s observations very seriously and will be putting an action plan in place urgently to address them.”