Ofsted inspectors lacking experience, warns child protection chief

The competence of Ofsted to inspect children’s services and help to protect young people from abuse and neglect has been challenged by the Government’s child protection chief.

Sir Roger Singleton used his first interview in the post to warn ministers that too many Ofsted staff lacked the skill and experience to hold social workers to account and drive up standards. If matters did not improve and inspectors failed to win the respect of social workers it would be “all too easy” for their judgments and recommendations to be ignored, he warned.

Ofsted took responsibility for inspecting children’s services in April 2007. Concerns over its performance were raised a year later when it emerged that inspectors had given Haringey a clean bill of health months after the death of Baby P, who was on the child protection register and under the watch of its social workers. He died of horrific injuries in August 2007. Ministers refused to accept that the death meant Ofsted was not up to the job of inspecting children’s services, although a new system of regulation was swiftly adopted.

Sir Roger, who was made the Government’s first chief adviser on the safety of children in March, welcomed the changes but said that problems remained. “Obviously, it makes it all too easy for those who are inspected to ignore the results if they don’t have respect for the inspectors. It is important Ofsted works to build its regard and respect in this area. It is not in any of our interests to have a view that they are not competent,” he said.

He said that he had heard “quite a lot of dissatisfaction from the field” about the work of inspectors that could no longer be ignored. The main complaint was the “high rate of variability” in what they knew about vulnerable children and safeguarding in particular. “It is difficult to think there is not some substance to it,” he said.

Sir Roger, a former chief executive of Barnardo’s, noted that Ofsted had recently announced plans to hire 20 or more inspectors with direct experience of children’s social care as a sign that it recognised its problems.

Ofsted also announced that it has appointed John Goldup, a former senior social worker from Tower Hamlets, as a director. He is the only person with experience of child protection to reach board level.

“It will be necessary to improve the range of skills and experience that Ofsted inspectors have in relation to children’s social care,” Sir Roger said.

Fears over Ofsted have also been sounded by MPs including Barry Sheerman, the Labour chairman of the Commons Select Committee on Children, Schools and Families, who has twice asked Christine Gilbert, the chief inspector, to give evidence on the performance of children’s services.

The Conservatives are reviewing Ofsted’s future and do not rule out taking away its role to inspect children’s services. “Ofsted is basically a schools’ inspectorate that is conducting a paper exercise when it goes to children’s services departments,” said Tim Loughton, the Tory children’s spokesman. “They don’t go out on the beat. They stay in the office and look at files. They simply don’t have the right people.”

Ofsted rejected any suggestion that it needed to improve its performance. Roger Shippam, its director for children, said: “We do not recognise the criticism that Ofsted lacks social care expertise. It is understandable that there is much anxiety surrounding the inspection of social care at the moment, especially following the death of Baby Peter.”